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During the 2023 financial year, close to one quarter of complaints made about banks to the Banking Ombudsman Scheme in New Zealand were made by people aged 65 years and older. A further 19.1 percent of complaints made came from people aged 55 to 64 years that year.
Share of complaints received by the Banking Ombudsman Scheme in New Zealand in financial year 2023, by complainant age group
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Other statistics that may interest you Banking industry in New Zealand
Overview
6
- Premium Statistic Major bank total assets New Zealand 2022, by entity
- Premium Statistic Major bank net assets New Zealand 2022, by entity
- Premium Statistic Change in assets of registered banks New Zealand 2013-2022
- Premium Statistic Change in net profit after tax of registered banks New Zealand 2013-2022
- Premium Statistic Interest margin of registered banks New Zealand 2022 by entity
- Premium Statistic Major bank employee numbers New Zealand 2022 by entity
ANZ Bank New Zealand
5
- Premium Statistic Total assets of ANZ bank in New Zealand FY 2018-2022
- Premium Statistic Total liabilities of ANZ bank in New Zealand FY 2018-2022
- Premium Statistic Net profit of ANZ bank in New Zealand FY 2018-2022
- Premium Statistic Net interest income of ANZ bank in New Zealand FY 2018-2022
- Premium Statistic Cost-to-income ratio of ANZ bank in New Zealand FY 2019-2023
Bank of New Zealand (BNZ)
5
- Premium Statistic Total assets of the BNZ in New Zealand FY 2018-2022
- Premium Statistic Total liabilities of the BNZ in New Zealand FY 2018-2022
- Premium Statistic Net profit of the BNZ in New Zealand FY 2018-2022
- Premium Statistic Net interest income of the BNZ in New Zealand FY 2018-2022
- Premium Statistic Cost-to-income ratio of the BNZ in New Zealand FY 2019-2022
Westpac
5
- Premium Statistic Total assets of Westpac bank in New Zealand FY 2018-2022
- Premium Statistic Total liabilities of Westpac bank in New Zealand FY 2018-2022
- Premium Statistic Net profit of Westpac bank in New Zealand FY 2018-2022
- Premium Statistic Net interest income of Westpac bank in New Zealand FY 2018-2022
- Premium Statistic Cost-to-income ratio of Westpac bank in New Zealand FY 2018-2022
ASB Bank
5
- Premium Statistic Total assets of the ASB in New Zealand FY 2020-2023
- Premium Statistic Total liabilities of the ASB in New Zealand FY 2020-2023
- Premium Statistic Profit after tax of the ASB in New Zealand FY 2020-2023
- Premium Statistic Net interest income of the ASB in New Zealand FY 2020-2023
- Premium Statistic Cost to income ratio of the ASB in New Zealand FY 2020-2023
Consumer opinion
5
- Premium Statistic Consumer satisfaction with banking services New Zealand 2022, by bank
- Premium Statistic Top banking products and services complained about NZ 2023, by number of complaints
- Premium Statistic Top banking issues complained about in NZ 2023, by number of complaints
- Premium Statistic Top banks complained about in New Zealand FY 2023, by number of complaints
- Premium Statistic Share of complaints received by the Banking Ombudsman Scheme NZ 2023, by age group
Further Content: You might find this interesting as well
Banking Ombudsman Scheme (NZ). (September 27, 2023). Share of complaints received by the Banking Ombudsman Scheme in New Zealand in financial year 2023, by complainant age group [Graph]. In Statista. Retrieved June 05, 2024, from https://www.statista.com/statistics/1415580/new-zealand-share-of-complaints-received-by-the-banking-ombudsman-scheme-by-age-group/
Banking Ombudsman Scheme (NZ). "Share of complaints received by the Banking Ombudsman Scheme in New Zealand in financial year 2023, by complainant age group." Chart. September 27, 2023. Statista. Accessed June 05, 2024. https://www.statista.com/statistics/1415580/new-zealand-share-of-complaints-received-by-the-banking-ombudsman-scheme-by-age-group/
Banking Ombudsman Scheme (NZ). (2023). Share of complaints received by the Banking Ombudsman Scheme in New Zealand in financial year 2023, by complainant age group. Statista. Statista Inc.. Accessed: June 05, 2024. https://www.statista.com/statistics/1415580/new-zealand-share-of-complaints-received-by-the-banking-ombudsman-scheme-by-age-group/
Banking Ombudsman Scheme (NZ). "Share of Complaints Received by The Banking Ombudsman Scheme in New Zealand in Financial Year 2023, by Complainant Age Group." Statista, Statista Inc., 27 Sep 2023, https://www.statista.com/statistics/1415580/new-zealand-share-of-complaints-received-by-the-banking-ombudsman-scheme-by-age-group/
Banking Ombudsman Scheme (NZ), Share of complaints received by the Banking Ombudsman Scheme in New Zealand in financial year 2023, by complainant age group Statista, https://www.statista.com/statistics/1415580/new-zealand-share-of-complaints-received-by-the-banking-ombudsman-scheme-by-age-group/ (last visited June 05, 2024)
Share of complaints received by the Banking Ombudsman Scheme in New Zealand in financial year 2023, by complainant age group [Graph], Banking Ombudsman Scheme (NZ), September 27, 2023. [Online]. Available: https://www.statista.com/statistics/1415580/new-zealand-share-of-complaints-received-by-the-banking-ombudsman-scheme-by-age-group/