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Acceptable costs for French customers when having their product repaired 2019

Published by
Alexandra Borgeaud,
Mar 31, 2023
According to the source, 89 percent of French customers would decide against repairing the broken product if the repair costs exceed half the price of a brand new product. The majority of respondents would accept a repair bill totalling up to 25 percent of the purchase price.

Repair costs that customers are willing to pay before choosing to purchase a new product in France in 2019

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Sources

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Release date

March 2020

Region

France

Survey time period

7-16 May 2019

Number of respondents

4,267 respondents

Age group

18 years and older

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Statistics on " Repair market of household appliances in France "

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Other statistics that may interest you Repair market of household appliances in France

Overview

5

Segment: Repair market of large household appliances

4

Segment: Repair market of small household appliances

3

Segment: Repair market of other appliances

4

Segment: Repair market of electronics

4

Segment: Repair services and replacement rate

5

Special focus: Washing machines

3

Consumption

6

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Topics

Repair market of household appliances in FranceHousehold appliancesHousehold appliances in EuropeDIY and home improvement market in FranceSmart home in France
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