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Customer relationship management (CRM) software usage in France 2023, by company size

Published by
Alexandra Borgeaud,
Apr 23, 2024
This statistic presents the penetration of cloud-hosted customer relationship management (CRM) software among enterprises in France in 2023, by company size. While only 23 percent of companies employing 10 to 19 staff used cloud-hosted CRM software in 2023, nearly half of enterprises of 250 employees or more used a CRM software in France that year.

Share of enterprises using a cloud-hosted customer relationship management (CRM) software in France in 2023, by company size

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Source

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Release date

December 2023

Region

France

Survey time period

2023

Number of respondents

46,118 respondents

Special properties

enterprises employing 10 staff or more who bought cloud computing services.

Supplementary notes

* n (10-19 employees): 46,118; n (less than 20 employees): 19,389; n (20-49 employees): 14,208; n (50-249 employees): 9,206; n (250 employees or more): 3,314.

Figures have been rounded.
Shares calculated using figures provided by the source.
Includes enterprises of at least ten people (except agricultural, financial and insurances enterprises).

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