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Telecommunications industry in Thailand - statistics & facts

In the early days of the telecommunications sector in Thailand, the majority of companies in the industry were state-owned enterprises. Although they are now corporatized and rebranded, businesses within the telecommunications sector are required to be under the supervision of the Office of the National Broadcasting and Telecommunications Commission (NBTC), which is an independent state organization. As of today, the telecommunications sector in Thailand has a customer base of over 60 million, making it the second-largest telecommunications sector in Southeast Asia. In terms of market performance, the market value of the telecommunications sector in Thailand has fluctuated throughout the years. However, the sector's market value has steadily maintained itself during the recent COVID-19 pandemic due to increased demand for connectivity from social distancing policies.

The state of Thai telecommunication industry

The telecommunications industry can be divided into several categories such as fixed-line and fixed-broadband communication, mobile communication, and internet-based communication. In Thailand, wireless communication dominates the market and has shown substantial market growth for wireless communication devices in recent years. As a result, fixed-line subscriptions in Thailand have declined, reflecting in a decreasing revenue of fixed-line telephone numbers in recent years.

Mobile communication and network in Thailand

A major contributor to the dominance of wireless connectivity in Thailand is the growth of the mobile communication market. The number of mobile subscribers has been steadily developing throughout the past years, with some slight fluctuations. Additionally, the introduction of 5G in 2020 shows the promise of further expanding the mobile market while also being designated as one of the major drives by the government to revitalize the economy after the effects of the recent pandemic.

Key players in the Thai telecommunication market

In early 2023, the merger of the telecommunication companies True Corporation and Telenor's Total Access Communication (dtac) was completed, making it the major competitor to AIS on the market. Most of Thai mobile users chose True/dtac for its mobile services, while AIS still had more than 46 million subscribers in the same year. Nevertheless, all three leading mobile networks offer a high-quality mobile user experience in different aspects. For example, True Move H provided the best streaming performance of its network in 2022.
This text provides general information. Statista assumes no liability for the information given being complete or correct. Due to varying update cycles, statistics can display more up-to-date data than referenced in the text.
Published by Statista Research Department, Dec 20, 2023

Key insights

Forecast market value of communication services in Thailand in 2022
427.9bn THB
Growth rate forecast of the communication service market in Thailand in 2022
10.34%
Number of mobile subscribers in Thailand
117.95mn
Get more insights

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Market value forecast of communication services in Thailand in 2022, by type (in billion Thai baht)

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Number of mobile subscribers in Thailand from 2011 to the 3rd quarter of 2023 (in millions)

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Number of mobile subscribers Thailand 2011-Q3 2023

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