Studie zum europäischen Verfahren für geringfügige Forderungen 2013

Substantial numbers of EU citizens take advantage of the single market and make purchases from other Member States, so it is important to secure their rights in crossborder transactions. Awarness of existence of such remedy may be convincing for those who still hesitate to make full use of the possibilities offered by the single market. It is therefore important to find out how aware the European Public is of the European Small Claims procedure and what factors encourage its use.